Procurement and delivery
LangBot Enterprise Support — Procurement and delivery
- Email your organization name, preferred plan and usage context.
- Confirm scope, taxes and invoicing, and sign an annual service contract.
- Pay as agreed and register contacts, Space accounts and service dates.
- Receive the certificate and service guide, then submit requests in Space.
Contract and invoicing
Contracting entity: 北京浪波智能科技有限公司.
Service description: Annual maintenance, release information and technical support for LangBot open-source software.
Fees are annual per contracting organization, not per seat. Taxes, invoice type and service dates are confirmed in the formal quote and contract. Finance confirms the permitted invoice category; the service is not a donation or an additional commercial software license. Overseas invoicing, payment currency and support language must be confirmed; translated pages do not promise local tax invoices or local-language human support.
Activation deliverables
- Service order and contract, service dates and designated contacts.
- Annual support subscription certificate documenting a support relationship, not an additional software license.
- Versioned scope and response policy, ticket instructions and registered Space accounts.
- One registered production instance and consultation allowance for Assurance.
- Optional supporter listing only with separate consent; anonymity is available.
Keep delivery records for quarterly public maintenance digests, tickets and consultations. Assurance also includes an annual version, dependency and security summary. Later website changes do not automatically alter existing contractual benefits.
Renewal
Renewal requires agreement; no automatic charge is assumed. Start/end dates, cancellation and refunds follow the contract. Expiry does not restrict Apache 2.0 usage. Cloud resources, model credits and managed hosting are separate products.
Initially provide your organization, preferred plan and usage context. Supply billing details privately when needed for the contract, not in public issues or GitHub.
