# Connect Coze to Mattermost

Source: https://langbot.app/docs/en/recipes/coze/mattermost

Step-by-step guide to running your Coze app as a Mattermost bot with LangBot: Coze setup, bot credentials, networking, testing and troubleshooting.

This recipe puts your Coze app behind a Mattermost bot. LangBot receives messages from Mattermost, runs them through a pipeline, and sends the answer back, so you do not write any platform code.

Coze builds agents visually. LangBot calls a Coze bot through the Coze API, so you can reach platforms Coze does not publish to and keep one bot across many channels.

## What you need

- A running LangBot instance: [LangBot Cloud](https://space.langbot.app/cloud) (no server needed) or a [self-hosted deployment](https://langbot.app/docs/en/deploy/langbot/docker.md) with Docker or `uvx langbot`.
- A Coze account or instance that LangBot can reach over the network.
- A Mattermost **bot account** (role `Member`) and its access token, plus your Mattermost server URL.

## Networking

LangBot only needs to reach your Mattermost server; Mattermost does not need to reach LangBot.

## 1. Prepare Coze

1. In the Coze developer console, create a token under **API Management** (coze.com offers Personal Access Tokens; coze.cn also supports service credentials).
2. Publish your agent with the **API** channel selected and copy its `bot_id`.

## 2. Create a pipeline

Open **Pipelines** in the LangBot WebUI, create a pipeline (or edit the default one) and set **AI** as follows. If the runner is not listed, install the official runner plugin from **Plugins** or the [LangBot Space marketplace](https://space.langbot.app/market).

| Field        | Value                                                                    |
| ------------ | ------------------------------------------------------------------------ |
| Runner       | **Coze** (official Coze Agent runner plugin)                             |
| API Key      | The Coze token                                                           |
| Bot ID       | The agent's `bot_id`                                                     |
| API Base URL | `https://api.coze.cn` for coze.cn or `https://api.coze.com` for coze.com |

## 3. Create the Mattermost bot

1. Create the bot account in Mattermost (choose `post:all` for direct messages) and copy its token; it is shown only once.
2. Create a bot with the **Mattermost** adapter, enter the server address and token, and bind a pipeline.

## 4. Bind and test

Open the bot, select the pipeline you created, save and make sure the bot is enabled.

Send the bot a direct message, or mention it in a channel it has joined.

## Troubleshooting

- Calls fail: check the token and `bot_id` for extra spaces, that the agent was published with the API channel, and that the base URL matches the Coze site.
- Administrator-related features are not supported; keep the bot role as `Member`.
- Disable streaming on the bot if your pipeline or AI provider does not support it.
- Check **Monitoring** in the WebUI: every message, pipeline run and error is recorded there.

## FAQ

### Do I need a server with a public IP for Mattermost?

No. LangBot only needs to reach your Mattermost server; Mattermost does not need to reach LangBot.

### Does the Mattermost bot support streaming replies?

Yes. Enable streaming on the bot; the AI back end must also stream. See the [platform feature matrix](https://langbot.app/docs/en/insight/platform-features.md) for details.

### Can the same Coze setup serve other platforms too?

Yes. A pipeline can be bound to many bots, so one configuration can answer on several platforms at once.

## Related guides

- [Full Mattermost setup guide](https://langbot.app/docs/en/usage/platforms/mattermost.md)
- [Full Coze runner guide](https://langbot.app/docs/en/usage/pipelines/coze.md)
- Other AI back ends on Mattermost: [Dify](https://langbot.app/docs/en/recipes/dify/mattermost.md) · [n8n](https://langbot.app/docs/en/recipes/n8n/mattermost.md) · [Langflow](https://langbot.app/docs/en/recipes/langflow/mattermost.md) · [DeepSeek](https://langbot.app/docs/en/recipes/deepseek/mattermost.md) · [OpenAI (ChatGPT models)](https://langbot.app/docs/en/recipes/openai/mattermost.md)
- Coze on other platforms: [Telegram](https://langbot.app/docs/en/recipes/coze/telegram.md) · [Discord](https://langbot.app/docs/en/recipes/coze/discord.md) · [Slack](https://langbot.app/docs/en/recipes/coze/slack.md) · [Lark (Feishu)](https://langbot.app/docs/en/recipes/coze/lark.md) · [DingTalk](https://langbot.app/docs/en/recipes/coze/dingtalk.md) · [WeCom (internal app)](https://langbot.app/docs/en/recipes/coze/wecom.md)